1. Skip to content
  2. Skip to main menu
  3. Skip to more DW sites

US flights disruption caused by procedural error, says FAA

January 13, 2023

The US Federal Aviation Administration has blamed the computer outage that caused a massive disruption on "personnel who failed to follow procedures."

https://p.dw.com/p/4M6gK
Airplanes parked at the airport
More than 11,300 flights were either delayed or canceled on WednesdayImage: Jeenah Moon/Getty Images

As air travel in the US returned to normal after a major disruption in airline operations, the Federal Aviation Administration (FAA) on Thursday said the computer outage was caused by a procedural error related to a data file.

The FAA said its preliminary analysis "determined that a data file was damaged by personnel who failed to follow procedures. The system is functioning properly."

The massive flight disruption on Wednesday led to the first national grounding of domestic traffic since the September 11, 2001, terrorist attacks.

More than 11,300 flights were either delayed or canceled as airports were unable to file updated safety notices that warn pilots of potential hazards, due to the computer breakdown.

Seeking a 'technical understanding'

Ruling out a cyberattack, the FAA had earlier said the fault occurred because of a damaged database file in the system that provides pilot safety notices known as Notices to Air Missions.

Transportation Secretary Pete Buttigieg has pledged a thorough investigation. "Our immediate focus is technical understanding exactly how this happened, why the redundancies and the backups that were built into the system were not able to prevent the level of disruption that we saw," said Buttigieg.

mf/fb (AP, Reuters)