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Alibaba sexual harassment scandal spurs outcry

William Yang Taipei
December 16, 2021

Advocates have slammed tech giant Alibaba for firing an employee who reported sexual assault. Critics say assault and harassment of women are common in offices, where a widespread drinking culture also prevails.

https://p.dw.com/p/44O1Y
The Alibaba logo is seen in front of Alibaba's Wangjing office in Chaoyang disteict, Beijing, China
While workplace protections exist in China, there is no viable legal method of enforcing themImage: Fan Jiashan/Costfoto/picture alliance

Chinese tech giant Alibaba has reportedly fired a female employee who accused her former boss of molesting and raping her during a business trip earlier this year. The revelation has renewed the public's scrutiny over workplace harassment, which many Chinese women experience. 

According to China's state-run Dahe Daily, the woman, surnamed Zhou, was dismissed by Alibaba on November 25 for allegedly spreading false information and creating negative publicity for the company.

In its dismissal letter, Alibaba criticized Zhou for protesting in the company's cafeteria with a banner and a microphone, as well as for posting a long recount of the incident to the company's internal chat system. 

Zhou, who works for Alibaba's grocery delivery unit City Retail, told Dahe Daily that she never received any support or compensation from Alibaba and that the dismissal has left her "bitterly disappointed."  

"The reason why the whole thing escalated and caused a negative impact on the company was because of the relevant personnel's inaction in handling the situation, rather than the victim's mistake," she said.

After she was dismissed, the former president of City Retail, Li Yonghe, filed a defamation lawsuit in court, claiming that he had not ignored Zhou's complaint. He had resigned in August following Zhou's initial revelation. He asked the court to order Zhou to issue a written apology to him, to be posted for 15 consecutive days in a noticeable position on a nationwide website. 

Heated debate on social media

Zhou emphasized again that she hadn't done anything wrong and would use legal means to defend her rights. News of her firing triggered heated debate on China's popular social media platform Weibo. Some accused Zhou of being dishonest with her accusations, while others defended her by pointing to a notification issued by the police, which stated that indecent assault had taken place on the night she indicated.

The latest development follows Alibaba's decision to fire the manager for Zhou's alleged sexual assault her in August. In addition to City Retail's then-president resigning, also its human resources chief resigned.

Yaqiu Wang, the senior China researcher at Human Rights Watch, told DW that she was surprised by Alibaba's decision to fire Zhou, as she thought the tech giant would care more about its image. "Despite the large amount of negative publicity, they still chose to fire her," she said.  

At the time, Alibaba also pledged to introduce policies to prevent sexual harassment, emphasizing that the company has "zero tolerance" for sexual misconduct and that its top priority is to ensure a safe workplace for all employees. Staff at Alibaba demanded justice for Zhou, while China's state-run tabloid Global Times criticized the tech giant's slow response to the case.  

In the opinion piece, Global Times said the sexual harassment scandal was a "serious blow" to Alibaba's reputation and urged the tech giant to "calm down and make adjustments."

Lack of legal protection for women 

Some observers think this latest twist highlights an unfortunate trend of workplace sexual harassment in China. According to Human Rights Watch, a figure in 2018 shows that at least 40% of Chinese women said they have experienced sexual harassment in the workplace. 

This picture taken on September 24, 2014 shows a woman walks in an Industrial and Commercial Bank of China Ltd (ICBC) branch in the China (Shanghai) Pilot Free Trade zone during a media trip
Women make up more than half of the workforce in ChinaImage: Johannes Eisele/AFP

"In China's workplace culture, too often women are considered an instrument for men's entertainment and a tool to boost organizational morale and productivity," said Jieyu Liu, deputy director of the China Institute at SOAS, at the University of London. "Women employees are routinely subject to sexual innuendo at work," she wrote in a piece on news website The Conversation.

Others point out how the lack of sexual harassment cases in court highlights the challenges that Chinese women face while trying to seek justice.

Wang of Human Rights Watch said that while laws in China require companies to be responsible for handling sexual harassment cases, there are no specific provisions that hold companies accountable.  

"So even though the law says companies are responsible, there are no detailed rules, and the threshold for a woman to prove she was sexually harassed is very high," she told DW.

In September, Zhou Xiaoxuan, viewed by many as the face of China's #MeToo movement, lost her case against a prominent state broadcaster host, whom she had accused of groping and kissing her forcibly in a dressing room while she was an intern in 2014. Despite the loss in court, Zhou said she planned to appeal the decision.

Critics say drinking culture leads to harassment

China's work drinking culture is viewed as another main cause of workplace sexual harassment. Following Zhou's accusations in August, her former supervisor admitted that he had behaved too intimately with her while he was drunk. Later, Alibaba's CEO Zhang Yong said in a memo that the company "resolutely opposes the ugly drinking culture."

Nie Huihua, an economics professor at Renmin University in China, described China's drinking culture as a "bad habit" that only exists because Chinese enterprises lack clear organizational structures, making the culture of drinking the main way for people to establish relationships and build mutual trust in workplaces. 

However, Nie believes the dependence on drinking culture as a method to establish mutual trust in the workplace leaves women vulnerable. "China's drinking culture reinforces men's positions in organizations and is usually very male-dominated," Nie told DW. "Because women usually don't drink much, these situations usually reflect very uneven power relations between men and women."  

A man opens a bottle of beer with his teeth at a street restaurant at night in Wuhan, Hubei province, China, December 11, 2020
China is the largest beer market in the worldImage: Aly Song/REUTERS

Wang believes that protest and resistance are some of the best tactics women can use to resolve problems stemming from this drinking culture.

"They can't just rely on the promises made by Chinese men or companies to solve problems extending from the drinking culture," she said. "It is only after Zhou attracted the world's attention to the issue that Alibaba came out to criticize workplace drinking culture in China."

Even though China is increasing the intensity of its online censorship, Wang still believes that speaking up online is also an effective way for Chinese women to grab the public's attention on sexual harassment incidents.  

"Despite the censorship and the possible witch hunt initiated by some men, Chinese feminists and their supporters continue to come forward and speak up online," Wang said. "I think the fundamental way to solve problems like sexual harassment in China is still protest, even if they may face backlash."

But as the public space for protest continues to shrink domestically, Wang believes that the Chinese feminist movement abroad will also become very important to the #MeToo movement in China.

"There are many Chinese feminists in the United States, and they have been saying that if they can't do it [protest] at home, they will continue to do it from abroad," she said.

Edited by: Leah Carter