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June 17, 2004
VoIP Enterprise Investments

We all keeping our eyes open for clippings and industry news. It's my intention to encourage more quick clips to the blog. They quickly provide a feel of some of the things we notice and provide some ongoing context. Today I've linked to an Industry growth quote that conservatively predicts VoIP equipment sales. I find myself challenging growth statistics. More often than not one set disagrees with another. Perhaps we should be probing the future more deeply....

According to Bob Rosenberg, President of Insight Research, "By 2009, the installed base of IP equipment will dominate the enterprise landscape, but that's still a few years away. The cost of going VoIP is certainly a factor here, since the price of newer IP phones will continue to be about 25 percent higher than the TDM alternative, even as volume shipment of VoIP phones takes off. VoIP never was and never will be the least expensive way to deliver voice to the enterprise--but the allure of VoIP's rich applications (like video telephony) will slowly convert enterprise legacy customers," Rosenberg concludes.
New Telecom Research Study Quantifies VoIP Equipment Penetration into the Enterprise Marketplace

When VoIP combines effectively with mobility solutions what will the impact on desktop hardware be? How does the emergence and interest in Wi-Fi and WiMax impact on the future of these enterprise investments? Does the convergence of handheld devices, PDA's, smartphone etc. change the way users connect? Is this a hardware perspective when software is already redefining connectivity and presence? At what cost will the software be delivered? Surely not the 25% premium to TDM?

It may just make sense to look into a world in which the growth turns out here as predicted, however not because VoIP doesn't take off. Rather because software rather than hardware takes off in a direction that was not predicted or extrapolated from recent growth figures.